Thanks for choosing Sandy Paws for your next pet booking! We’re so glad you did! Here’s how we operate:

Step #1: Shoot us a message via email (sandypawschs@gmail.com) or through the submission form below, being sure to include all of your pet’s needs. We would love for you to include as much information as possible including: travel dates, specific service requests, pet Information, location, and anything else that would benefit us! If you are already a client in our online portal system, Petpocket Book, please submit all booking requests there.

Step #2: Once the email/request has been submitted, a member of the team will respond to your email within 24-48 hours, notifying you that the request has been received and that we are checking our staff’s availability.

Step #3: If your request has been accepted, you will be notified via email and connected with your assigned Sandy Paws employee for a complimentary meet and greet.

Step #4: Woohoo! You have booked with us, and your pup is ready to have the best time with Sandy Paws! We are now going to set you up with our online platform - Pet Pocketbook. Pet Pocketbook will be your new spot for your current and future bookings, pet and personal info, and invoices.

Step #5: During the service, you will receive real-time updates via Pet PocketBook including photos, potty break updates, and how your pet is doing!